FAQs • Washington County, PA • CivicEngage

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I can view my Health Screening results in my Personal Health Record and Wellness Profile. Why have I not received credit in my Rewards program?: If you have your health screening before you first visit the My Reward page, there may be a slight delay for your results to be reflected on the My Reward page. Check back after 24 hours.

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W.E.L.L. Program

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1. What if I choose not to participate in Wellness Rewards?: Participation in Wellness Rewards is voluntary; however, in order to receive a reward, you need to complete the program per your employer/organization’s requirements.

2. I can view my Health Screening results in my Personal Health Record and Wellness Profile. Why have I not received credit in my Rewards program?: If you have your health screening before you first visit the My Reward page, there may be a slight delay for your results to be reflected on the My Reward page. Check back after 24 hours.

3. How long will it take to complete the Rewards program?: It can take four weeks to three months to complete some activities. It’s best to start these actions as soon as possible to allow time to meet your personal health goals and earn your reward(s). Please check with your employer/organization on specific time periods of your Reward Program.